How often is the database updated?
CARFAX is constantly receiving new information from its many sources to keep the database as current and accurate as possible. There is a lag time from the individual states of about 2-3 months in receiving the latest information. As soon as we receive it, we incorporate it into our database, and it becomes available on the reports.
Does CARFAX have information on vehicles in Canada?
CARFAX receives information from all Canadian provinces except Ontario. Even if you''re not sure of the origin of your vehicle, you may still request a used car report from the order screen. There''s no risk, since you won''t be asked for your credit card information until after CARFAX verifies that we have data on the vehicle.
Does CARFAX have information on vehicles made before 1981?
No, vehicles manufactured prior to 1981 will not be found in our database. This is the model year when a 17-character Vehicle Identification Number (VIN) became the industry standard. Prior to 1981, VINs varied in length from 11 to 17 characters. Because CARFAX tracks vehicles using a 17-digit VIN, we are unable to provide reports for vehicles built before 1981. As far as we know, there is no other place to acquire this data. Potential sources for information include the vehicle''s manufacturer, as well as vehicle-specific clubs and/or groups.
Does CARFAX have information on motorcycles, RVs and commercial trucks?
No. The CARFAX database contains over one billion records about used cars and light trucks, but no other types of motor vehicles. Your state''s vehicle titling agency may be able to provide assistance with questions you have on these vehicles.
I think that the information on the CARFAX report is in error.
How can I have it corrected?
CARFAX depends on its sources for the accuracy and reliability of its information. If you believe there is an error in the data on the report, you may contact CARFAX Consumer Affairs. Click on Contact CARFAX on the Help Center to send us an e-mail. We will provide you with simple instructions on how to submit information to have a report corrected.